FAQ

Unlike generic corporate tools, MembersDesk is purpose-built for associations. It offers structured knowledge-sharing, controlled access for committees, integrated publishing tools, and intuitive navigation designed for non-technical users. The result: higher engagement, clearer organisation, lower costs.

See the difference live – book a personalised demo.

The platform includes everything associations need from day one: document management, publication tools, member directory, agenda, powerful notifications system, access rights per group, and a modern interface for news and knowledge. All features are ready out-of-the-box-— no plugins, no hidden configuration.

Explore the full feature set during a live demo.

Absolutely. MembersDesk has an out-of-the-box agile structure that adapts naturally to the way your organisation operates. The platform can mirror your committees, working groups, governance processes, access rights, and content types – ensuring that every user sees exactly what matters to them.

Beyond the built-in flexibility, we can also develop tailor-made customisations and extra tools on request: specialised modules, automation workflows, integrations or entirely custom components. This makes MembersDesk a platform that can fit perfectly into your internal processes today, and evolve with you tomorrow..

Tell us about your workflow – we’ll show you how we adapt the platform to your exact needs.

MembersDesk is built with security and privacy at its core. All documents and uploaded content are protected through a controlled, unobtrusive permission system that ensures users can only access what they are authorised to see – nothing more. The platform follows a strict privacy-by-design approach and is fully aligned with GDPR to safeguard both organisational data and member privacy.

All data is hosted in Europe offering an adequate level of data protection under GDPR. Our hosting partner operates top-tier, ISO-certified infrastructure (including ISO 27001 for information security), ensuring your data remains safe, compliant, and never transferred to non-adequate jurisdictions.

If you have any questions about security, privacy or hosting, feel free to contact us.

Absolutely. We assist with the migration of your users, documents, folders, metadata and structure upon request.

The standard setup fee includes the initial configuration, but our team can also support full data transfers or creation of archive from older or outdated platforms.

Tell us what you use today – we’ll assess your migration for free.

Pricing is simple and transparent:

• a setup fee that covers installation, branding, and structural customisation to match your workflow
• optional data migration from your existing platform
• an annual per-user licence, with attractive volume discounts

This model keeps costs predictable, scales with the size of your organisation, and is typically significantly more affordable than other extranet solutions.

Ask now for a personalised quote.

Yes. The platform is fully responsive and works seamlessly on smartphones, tablets and desktops. Members can access everything they need, anytime, wherever they are.

Yes! The best way to understand the platform is through a personalised demo tailored to your workflow, structure and use cases.

Book your demo now – and see how MembersDesk can transform your organisation.